Case Study

Signed a supply contract with Costco Canada headquarters and required EDI connection to supply products to 109 stores across Canada

As an Apple authorized reseller operating across both online and offline channels, the company required a system integration environment to efficiently manage order, inventory, and delivery data. Orders generated from various online channels such as Naver, Kakao were automatically collected and integrated with the ERP system, enabling end-to-end automation of order processing.
With the implementation of EDI, delivery instructions were automatically transmitted to logistics providers, improving document accuracy and reducing manual workload. This allowed employees to focus more on higher-value tasks.

Operating across multiple distribution channels and offline markets, the company needed a system to efficiently handle increasing volumes of order data. By implementing Connect Service, a structure was established to collect order data from distributors and transmit it to the ERP system.Following the implementation, key processes such as ordering, inbound handling, and returns were streamlined, reducing operational workload and improving overall efficiency.